Privacy Policy
Effective Date: August 21, 2026
Company: ARBITRAGE ACADEMY LLC
1. Introduction
ARBITRAGE ACADEMY LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information across our website, application forms, booking pages, programs, and community platforms.
By using our services, you consent to the practices described here. If you do not agree, do not use our services.
2. Information We Collect
We may collect the following personal information:
- Name, email address, phone number, and country
- Application and survey responses submitted through our forms
- Scheduling details for calls you book with our team
- Billing details processed by our payment providers (we never store full card numbers)
- Community usernames and messages on platforms we operate
- Recordings and transcripts of coaching or strategy calls you attend
We also collect non-personal technical information automatically:
- IP address, browser type, device type, and operating system
- Pages viewed, video watch behavior, referral source, and UTM parameters
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Review your application and schedule or conduct calls
- Deliver program access, materials, and support
- Process payments and manage payment plans
- Send program updates, reminders, and marketing communications
- Improve our content, offers, and advertising performance
- Detect fraud, enforce our terms, and comply with legal obligations
4. Call Recordings
Strategy, onboarding, and coaching calls may be recorded for quality, training, and support purposes. If you do not consent to being recorded, tell us at the start of the call and we will stop the recording or end the session.
5. SMS and Email Communications
By providing your phone number, you consent to receive SMS or MMS messages from Arbitrage Academy LLC, including appointment reminders, program updates, and occasional promotional messages. Message and data rates may apply. Reply STOP to opt out or HELP for help.
You can unsubscribe from marketing email at any time using the link in any message. We may still send transactional messages related to your purchase or enrollment.
6. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers such as payment processors, form and scheduling tools, email and SMS platforms, hosting, and analytics
- Advertising platforms for measurement and audience matching
- Professional advisers, or authorities when required by law or to protect our rights
- A successor entity in the event of a merger, acquisition, or sale of assets
7. Cookies and Tracking
We use cookies, pixels, and similar technologies to operate the site, remember preferences, measure video engagement, and attribute advertising. You can disable cookies in your browser, though some features may not work correctly.
8. Data Retention and Security
We retain personal information for as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes.
We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure and we cannot guarantee absolute security.
9. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to opt out of marketing, and to opt out of the sharing of personal information for targeted advertising.
To exercise a right, contact us at the address below. We will respond within the time required by applicable law.
10. Children's Privacy
Our services are intended for adults 18 and over. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it.
11. International Users
If you access our services from outside the United States, you understand your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
12. Changes to This Policy
We may update this Privacy Policy at any time. The effective date above reflects the most recent revision, and continued use of our services constitutes acceptance.
13. Contact
ARBITRAGE ACADEMY LLC — support@arbitrageacademy.com